Returns & Exchanges

At NAY, we strive to ensure you are satisfied with every purchase.

Our Policy

We do not accept returns or exchanges after the order has been received.

However, you are welcome to open and inspect your order upon delivery while the courier is present. If you decide not to keep the item, you may return it immediately with the courier.

In this case, only the shipping fees will be charged.

Important Notes

• Returns are only accepted at the time of delivery.
• Once the courier leaves, the order is considered accepted and cannot be returned or exchanged.
• Please ensure you carefully check the item before completing the delivery.